Apple Product Support and services for out-of-warranty iMac, MacBook, Mac-Mini, iPhone and iPad and Apple iOS and OSx If you are having issues with an in-warranty Apple product (less than 6 years old) we recommend contacting Apple directly or an Apple authorised-service centre. For out-of-warranty repairs and troubleshooting (a paid service by Apple trained technicians) […]
Apple Mac – iPhone – iPad Support & Services Read More »
How much is it to repair a cracked iPhone screen in Australia? Repairing or replacing an Apple iPhone screen in Australia, should be carried out by Apple or an Apple authorised repairer but can also be carried out by non-authorised repairers. However repairs by non-authorised repaiers will invalidate your warranty. Apple provide a handy repair-estimate
iPhone screen repair cost Australia Read More »
Apple, Hardware, Smart Phone
Since Feb 2026 only iPhone models XR, 11 and later have been receiving security updates. This means that your iPhone could be susceptible to being hacked or compromised. See the current supported list here How do I tell what model iPhone I have? Open “Settings” and goto General > About, and look for “Model Name“
Is my iPhone still getting security updates? Read More »
Apple, Hardware, Security, Smart Phone
It is not just mobile phones that may stop working on 28 October. Any device with a SIM card could be affected. Here is a list we have compiled from various sources Affected devices can include smartwatches, wearables, and IoT devices such as EFTPOS terminals, industrial routers, scanners, security monitoring devices, telematics, asset tracking tools,
3G network closes 28 Oct 24. These are the devices at risk of not working. Read More »
Hardware, Security, Smart Phone
If you’ve made the decision to pay The Messaging Company (TMC) and keep your iiNet/Westnet email active, you should be aware of some changes that you may need to make for the emails to remain active on iPhone/iPad/Android SmartPhones and Outlook for Windows or Outlook for Mac Accessing emails via Webmail remains unchanged and is
How to setup iiNet/Westnet emails from The Messaging Company on phones and Outlook Read More »
Email
If you use Microsoft Authenticator for 2FA/MFA codes when accessing work or secure accounts, make sure you do this BEFORE you lose, damage or transfer to a new phone iPhone users are used to the fact that as long as you have an iCloud backup of your phone, recovering your data to a new or
iPhone users, do this now Read More »
Apple, Email, Security, Smart Phone
Like many Apple iPhone users many of us keep our old 2 or 3 year old iPhone as a “backup” in case of emergencies. Is this wise or is it better to “trade-in” an old iPhones when we purchase a new one? If you keep an old iPhone as a backup or emergency phone, it
Is it worth keeping an old iPhone as spare? Read More »
Apple, Apple iCloud, Cloud Storage, Smart Phone
We can assist with helping you purchase a new Apple device including Mac’s (iMac, MacBook Air, MacBook Pro, Mac Mini), iPhone’s, iPad’s and Apple iCloud and Apple Software. We suggest you purchase from Apple directly, so you can customise your purchase. If you need assistance with data transfer and setup of the new device we
Apple Mac Purchase and Setup Read More »
More and more Australians are losing money to scammers and cyber criminals through their mobile devices (smart-phones & tablets) than ever before. Last year more than $3.1 billion was lost to scams — an 80 per cent increase from 2021 — according to a report from the Australian Competition and Consumer Commission. We tell you
How to secure your mobile device Read More »
Apple iCloud, Security, Smart Phone
You may have recently recieved an email from Apple such as the following …. If you run an older iMac or MacBook or Mac Mini over 6 years old, there is a chance you may still be running the original operating system it was supplied with. (how to check what Mac OS version I have)
My Photo Stream is closing on 26 July 23 …. should I be worried? Read More »
Apple iCloud, Cloud Storage
No doubt you are already using MFA or 2FA (Two Factor Authentication) or 2SV (2-step verification) for Online Banking, Government Services and many other online services but did you know it can also be used to secure your personal Gmail email or Google account from hacking and Identity theft? Some MFA apps are specific to
How to secure your Gmail account using MFA (Multifactor Authentication) Read More »
Email, Security
Secure Office 365, Outlook.com, Hotmail.com, OneDrive, Microsoft accounts from Hacking and Identity theft using Microsoft Authenticator App No doubt you are already using MFA (Multi-Factor Authentication) or 2FA (Two Factor Authentication) or 2SV (2-step verification) for Online Banking, Government Services, Xero and many other online services. But did you know it can also be used
How to secure your Microsoft Account using MFA (Multifactor Authentication) Read More »
Email, Microsoft, Security
Many scams are now being sent by Text or SMS message as well as by email. When clicked on an iPhone it is very easy to be fooled into thinking that you are accessing a genuine site. The reason is simply SAFARI, Apples default internet browser, does not detect suspicious websites. Here is what happens
Making your iPhone more secure when accessing scam websites Read More »
Internet, Security, Smart Phone
How to give an iPhone to someone and restrict it ONLY to be used as a Phone (Disable Texting, E-mail, Apps and Internet Access) Many parents want to keep in touch with their children when out of the house and are supplying them with smart-phones (iPhone, Android, Samsung) in order to do so. However, having
How to restrict an iPhone to phone-only use Read More »
Apple iCloud, Security, Smart Phone