How to setup iiNet/Westnet emails from The Messaging Company on phones and Outlook

  • Adding iiNet/Westnet emails from TMC to iPhone or iPad
  • Adding iiNet/Westnet emails from TMC to Android Device
  • Adding iiNet/Westnet emails from TMC to Outlook for Windows or Mac
  • Adding iiNet/Westnet emails from TMC to Apple Mail

Accessing emails via Webmail remains unchanged and is jut a matter of logging into your webmail account as you have always done. The following shows how to access those mails using a smartphone, iPad or the 365 Outlook for Windows Program.

Adding iiNet/Westnet emails from TMC to iPhone or iPad

Step 1. Delete existing accounts

on iPhone or iPad, Goto Settings > Mail > Accounts …. delete any existing iiNet/Westnet accounts by clicking on the account, scroll to the bottom of page and hit “Delete Account”

Step 2. Add Back Account

Goto Settings > Mail > Accounts ….”Add Account” > “Add Mail Account”

select “Other”

Enter your full iiNet/Westnet email address and password and click “Next”

If you are lucky the account will “Verify” correctly, else add the following details for the Incoming and Outgoing mail servers

Incoming Mail Server settings

Enter – Host Name: imap.themessagingco.com.au and full username and password

Outgoing Mail Server settings

Enter – Host Name: smtp.themessagingco.com.au and full username and password

Then click “next” in top right of phone screen, and wait for the settings to “Verify”

Adding iiNet/Westnet emails from TMC to Android Device

Use the following settings

Incoming Mail Server

Username:Your email address
Server:imap.themessagingco.com.au
Server Port:993
Security Type:SSL/TLS

Outgoing Mail Server

Username:Your email address
Server:smtp.themessagingco.com.au
Server Port:465OR587
Security Type:SSL/TLSSTARTTLS

Adding iiNet/Westnet emails from TMC to Outlook for Windows or Mac

  1. Open the Microsoft Outlook application on your computer

    Outlook - Windows 11 Menu.png
  2. Select File

    Outlook - Home.png
  3. Select Add Account

    Outlook - Account Information.png
  4. Enter your email address in the email address field then select Connect
  5. Enter your password, then select Connect
  6. Select Done. Congratulations, your account is now setup!

Adding iiNet/Westnet emails from TMC to Apple Mail

Older Apple Mac OS (High Sierra) will not allow you to connect TMC mail accounts. However there is no problem on newer M1, M2, M3, M4 processors running the latest Mac OS.

  1. Open up the Mail application on your computer
  2.  Select Mail at the top of your screen
  3. Select Add Account
  4. Select Other Mail Account then select Continue
  5. Enter your name in the Name field
    Tip!
    Your name is the the name your recipients will see when they receive an email from you.
  6. Enter your email address in the Email Address field
  7. Enter your password in the Password field
  8. Select Sign In

Help from the TMC website

https://support.themessaging.co/hc/en-au/articles/7879726922639-Mail-server-settings

https://support.themessaging.co/hc/en-au/articles/21662138914201-Set-up-email-on-iPhone-or-iPad