Support Archive
Upgrading from Windows 10 to Windows 11 happens as part of the Windows update process and is usually not noticed as it happens in the background. However, if you are purchasing a new Windows 11 device, depending on how long the device has been sitting on the shelf (which determines how old the version of […]
How long does it take to upgrade to windows 11? Read More »
Security, Support
How to upgrade from Windows 10 to Windows 11 Your perfectly adequate and reliable Windows 10 PC/Laptop may need to be replaced by October next year if it cannot be upgraded to Windows 11. Microsoft ceases to support Windows 10 (provide security updates) on October 14th 2025. If your device is under 5 years old,
How to upgrade from Windows 10 Read More »
Hardware, Support
Yes, if you wish to run the very latest MacOS software. However, you will still receive updates on your current MacOS, until the MacOS on the device cannot run macOS Monterey 12.7.2 or higher Machines able to run macOS Monterey 12.7.2 will still receive regular security updates and include the following devices: What if my
Do I have to buy a new Mac every 7 years? Read More »
Apple, Hardware, Security, Support
Below you can find instructions on how to access TeamViewer via Mac OSX so we can access your computer. Step 1: You can download TeamViewer via the link below. https://teamviewer.com/en-au/download/macos/ click on “Download” Step 2: Click the download icon or go to your downloads folder to run the file. or look in the “Downloads” folder by following
Remote Support MacOS Sequoia Read More »
SupportBelow you can find instructions on how to access TeamViewer via Mac OSX so we can access your computer. Step 1: You can download TeamViewer via the link below. https://download.teamviewer.com/download/TeamViewerQS.dmg Step 2: Click the download icon or go to your downloads folder to run the file. Step 3: You will now see the following screen. Double click
Remote Support MacOS Monteray Read More »
SupportYour perfectly adequate and reliable Windows 10 PC/Laptop may need to be replaced by October next year if it cannot be upgraded to Windows 11. Microsoft ceases to support Windows 10 (provide security updates) on October 14th 2025. If your device is under 5 years old, it should be eligible for a free upgrade able
Windows 10 not-supported from Oct 25 Read More »
Hardware, Support, Windows
The latest hacking warning from our governments Cyber Security watchdog ACSC reminds us that keeping old remote-control software programs on our computers poses a severe security threat When hackers want to get control of your computer, they usually fool you into downloading a program that gives them remote access to the programs and data on
Remove remote control programs to reduce hacking risk Read More »
Security, Support
The most useful Function key on a Macbook keyboard is F3 …to jump between multiple screens or windows. However, when you plug in an external keyboard to a Macbook Pro or Macbook Air and use a non-apple keyboard, then the function keys do not behave as they did on the Macbook itself. F3 key does
F3 key on MacBook not working on external keyboard? Read More »
Hardware, Support
When moving to a new device or simply for the sake of security it is always good to export passwords, bookmarks and favourites to another format for backup to OneDrive or a USB or External Hard Drive. We show you how to do so for Microsoft Edge and Google Chrome browsers How to export saved
How to export Windows Passwords, Bookmarks and Favourites Read More »
Cloud Storage, SupportTo export your saved favorites from the Microsoft Edge browser, follow the steps below: 1 Open Microsoft Edge Browser 2 Click on the three dots “…” on the top right hand of your browser, then choose Favourites. 3 Click on the three dots “…” and select Export Favorites 4 The File window will open. Save
How to export Favorites from Microsoft Edge Read More »
Cloud Storage, Support
To export your Bookmarks from the Google Chrome browser, follow the steps below: 1. Open Google Chrome 2. Click on the three vertical dots in top right or screen 3. Select “Bookmark Manager” 4. Click on the three vertical dots in Bookmark Manager 5. Select Export Bookmarks 6.Select a location for the Export File, such
How to export bookmarks from Google Chrome Read More »
Cloud Storage, Support
To export your saved passwords from the Google Chrome browser, follow the steps below: 2. Open Autofill tab and select Password Manager. 3. Click on the three dots icon on the right side above the Saved Passwords 4. Click on Export Passwords 5. Enter your device’s password to export the passwords. Save the .CSV file
How to export Passwords from Google Chrome Read More »
Cloud Storage, Support
When moving to a new device or simply for the sake of security it is always good to export passwords to another format for backup to OneDrive or a USB or External Hard Drive. We show you how to do so for Microsoft Edge 2. In Microsoft Edge browser, goto “Settings” 3. In Microsoft Edge
How to export saved passwords from Microsoft Edge Read More »
Cloud Storage, Support
Its been a typical week in the West. 1000 klms driven over 3 days carrying out IT audits for a national food outlet in 10 country towns in the Southwest, Southern Wheatbelt and Great Southern. In 3 days we visited and audited fast-food outlets in Collie, Australind, Eaton, Bunbury, Bussleton, Margaret River, Narrogin, Katanning and
How iTechWA assist National IT support organisations Read More »
Support
Below you can find instructions on how to access TeamViewer via Mac OSX so we can access your computer. For MacOS Ventura follow these instructions Step 1: You can download TeamViewer via the link below. https://download.teamviewer.com/download/TeamViewerQS.dmg Step 2: Click the download icon or go to your downloads folder to run the file. Step 3: You will now
Remote Support MacOS Ventura Read More »
Support