Instructions on how we assist users with remote support if you use a Windows computer running Windows 10 or Windows 11
Using TeamViewer QuickSupport
Follow these steps to download TeamViewer QuickSupport and prepare your Windows 10 or Windows 11 computer for remote assistance from iTech WA.
Step 1: Download TeamViewer QuickSupport
https://download.teamviewer.com/download/TeamViewerQS_x64.exe
and select “Download QuickSupport” or click on the image below
Step 2: Open TeamViewer QuickSupport
Once the download has finished, open the downloaded file. Follow any prompts shown on your screen.
TeamViewer QuickSupport should open and display the information needed to start a remote support session.
Step 3: Contact iTech WA
Contact John and provide the connection details displayed by TeamViewer, following his instructions. I’ll guide you through the process and ask for your permission before connecting to your computer.
Once connected, I can help diagnose the problem and provide remote assistance.
Need help with your computer or technology?
iTech WA provides friendly, professional IT support for homes and small businesses in Bridgetown and the South West.
With more than 40 years of IT experience, I provide practical, plain-English advice and personal service.
Friendly, professional IT support that comes to your door.
