Instructions for Remote Support on a Mac
Using TeamViewer QuickSupport
Follow these steps to download TeamViewer QuickSupport and prepare your MacOS computer for remote assistance from iTech WA.
Step 1: Download TeamViewer QuickSupport
Click the link below to open the official TeamViewer download page for macOS. Select the QuickSupport download option.
Download TeamViewer QuickSupport for Mac
Step 2: Open TeamViewer QuickSupport
Once the download has finished, open the downloaded file and follow any prompts shown on your screen.
TeamViewer QuickSupport should open and display the information needed to start a remote support session.
Step 3: Contact iTech WA
Contact John and follow his instructions to provide the connection details displayed by TeamViewer. I’ll guide you through the process and ask for your permission before connecting to your Mac.
Once connected, I can help diagnose the problem and provide remote assistance.
Need help with your computer or technology?
iTech WA provides friendly, professional IT support for homes and small businesses in Bridgetown and the South West.
With more than 40 years of IT experience, I provide practical, plain-English advice and personal service.
Friendly, professional IT support that comes to your door.
