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Remote Computer Support

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Need help with your computer without an onsite visit?

Many computer problems can be resolved remotely, saving you the time and cost of an onsite visit. An active internet connection is required.

With your permission, I can temporarily access your computer over the internet to help diagnose problems, adjust settings and resolve common software issues.

How remote support works

iTech WA uses TeamViewer QuickSupport for remote assistance on compatible Windows PCs and Apple Macs, or Windows Quick Assist where appropriate.

You’ll be guided through connecting your computer. With your permission, I can then access it remotely to help diagnose problems and adjust settings. You remain involved throughout the process.

If your problem needs hands-on attention, I can discuss arranging an onsite support visit.

Need More Help?

Need further assistance? iTech WA offers paid onsite and remote IT support. See our rates or contact John to discuss your requirements.

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